Frequently asked questions
Are your your eyelashes cruelty free?
Animal health, well-being and their quality of life is very important to us, because of this we ensure all our eyelashes are ethically sourced and are cruelty free. The mink fur used to create our lashes is collected during shedding and is then cleaned and sterlised for safe usage.
Can I resuse my eyelashes?
How do I apply false eyelashes?
Tips for Application:
- Using our ‘JC Beauty Tweezers’ carefully remove the lashes from the tray. Check the fit by placing them over your lashes. Trim the width of them with our ‘JC Beauty Scissors’ if they are too long.
- Apply a thin layer of our ‘JC Beauty Glue’ along the lash band, wait for 30 seconds for the glue to become tacky before you apply.
- Looking into a mirror, place the lashes as close to your natural lash line as possible and stick the lashes firmly in place.
When will my delivery arrive?
Please allow up to 2 working days for your order to be processed. Afterwhich you will recieve an email that your delivery has been dispatched. You should receive your package the next day if your opted for Express delivery or in 2 - 3 working days if you opted for standard.
Do you accept returns?
Returns can only be accepted on unopened and unused items. These returns will only be accepted up to14 days after purchase.
What lashes will suit me?
We've done our best to put togther a range of lashes that will suit most eye shapes, and whilst there are no set rules on which lashes you can wear, we know some lashes may compliment some eyeshapes more than others.